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Your Privacy at Heart

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our WhatsApp-based chatbot. By using our chatbot, you consent to the practices described in this Privacy Policy.

How We Use Your Information 

We use the information we collect for the following purposes:

  1. Provide Services: We use your personal information to provide you with our chatbot services and respond to your requests.

  2. Improve and Customize: We may use your data to improve and customize your chatbot experience, including providing personalized content and recommendations.

  3. Communication: We may use your contact information to communicate with you, send updates, and provide customer support.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The revised Privacy Policy will be effective when posted on this page.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at

​

T: 260 960 454 337

E: info@xinfozambia.com

Information We Collect

We may collect the following types of information:

  1. Personal Information: When you interact with our chatbot, we may collect personal information, such as your name, phone number, and other contact details, as provided by you.

  2. Chat Data: We collect and store the messages you send through our chatbot, including text, multimedia, and any other information you provide during the conversation.

Data Security

We take data security seriously and employ industry-standard measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

Your Choices

We may disclose your information in the following circumstances:

  1. Legal Requirements: We may share your data to comply with legal obligations, respond to lawful requests, or protect our rights, privacy, safety, or property.

  2. Service Providers: We may share your data with third-party service providers who assist us in operating our chatbot and delivering our services.

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